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Privacy Policy for Coastal Green Carpet Clean

Effective Date: April 10, 2025

Coastal Green Carpet Clean (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website, https://coastalgreencarpetclean.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect the following categories of personal information from California residents:

CategoryExamplesCollected

IdentifiersName, email address, phone numberYes

Commercial InformationServices purchased, appointment historyYes

Internet ActivityIP address, browser type, site usageYes

Geolocation DataGeneral location based on IP addressYes

Professional Information(Only if voluntarily provided)Possibly

We do not collect sensitive personal information (such as SSN, government ID, or biometric data).

2. How We Use Your Information

We may use your information to:

  • Schedule and manage service appointments

  • Respond to inquiries and customer support requests

  • Send service-related updates or promotional offers (if opted in)

  • Improve website performance and user experience

  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information. However, we may share data with:

  • Service providers (e.g., scheduling platforms, marketing services, website hosting) who help us run our business.

  • Legal authorities, if required to comply with legal obligations or protect our rights.

These third parties are contractually obligated to protect your data and only use it for the services they provide to us.

4. Your California Privacy Rights

Under the CCPA and CPRA, California residents have the right to:

  • Know what personal information we collect and how we use it

  • Access a copy of the personal information we hold about you

  • Delete personal information (with some exceptions)

  • Correct inaccurate personal information

  • Opt out of the sale or sharing of personal data (We do not sell your data)

  • Limit the use of sensitive personal information (not applicable here)

You can exercise your rights by emailing us at info@coastalgreencarpetclean.com or calling us at [Insert Phone Number].

We will not discriminate against you for exercising your privacy rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and analyze usage patterns.

You may disable cookies in your browser settings. However, this may affect some site features.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Protecting Your Information

We implement industry-standard security measures to protect your data, but no system is 100% secure. Use the website at your own risk and contact us immediately if you believe your information has been compromised.

8. Children’s Privacy

Our website and services are not directed toward individuals under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page with the updated Effective Date.

10. Contact Us

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us:

📧 Email: info@coastalgreencarpetclean.com
📞 Phone: 949-728-8274
🌐 Website: https://coastalgreencarpetclean.com

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